Returns & Exchanges
At Inflow Sofá, we want you to feel completely at home with your purchase. If your new furniture isn't the perfect fit, you can return or exchange your item within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and photos of the item in its current condition.
- 2.Prepare for Pickup
Ensure the sofa is disassembled if necessary and placed back in its original packaging to prevent damage during transit.
- 3.Schedule Collection
Our specialized furniture logistics partner will contact you to arrange a convenient time for the professional removal and transport.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 7-10 business days.